By Madison Gas and Electric Company

Madison Gas and Electric Company (MGE) is committed to the safe and reliable delivery of natural gas. Stay safe this season with our natural gas safety information and tips.

What’s that smell?

We add a distinctive, harmless chemical odor to the natural gas we deliver to you. This smelly (rotten egg or rotten cabbage), sulfur-based odor will help you detect gas leaks that might occur in your home, business or neighborhood.

Follow these steps if you smell natural gas:

• Evacuate the area immediately and warn others to stay away.
• Do not touch anything that might create a spark (light switch, telephone, cell phone, garage opener, etc.).
• Call 911 from a safe distance.
• Call MGE’s emergency response line at 608-252-1111. For long-distance calls, dial 1-800-245-1123.

If your pilot light is out

Read the manufacturer’s instructions so you know what type of ignition is on the furnace or appliance. Be sure to check the instructions and follow them exactly as described. If you aren’t sure what to do, call a qualified service technician.

Avoid problems in winter

For your furnace to operate properly, you need to keep snow cleared from your vents. You also need to clear ice and snow around electric and
gas meters.

For more information on gas safety and more, visit mge.com/gassafety.