By Madison Gas and Electric Company

We know this is a challenging time for many in our community. It’s important all of our customers know Madison Gas and Electric Company (MGE) is here to help.

Customers who are behind on their MGE bill can work with our customer service representatives to set up a personalized payment agreement and discuss financial assistance that may be available from our community partners. A payment, even if minimal, can help customers who are behind on their bills avoid potential collection activity, late fees or disconnection in the future.

Contact MGE

Our customer service representatives are available to help. Contact us Monday‒Friday, 7 am‒7 pm, at 608-252-7144 or 800-245-1125.

Need financial assistance?

Financial assistance may be available for your household. Energy Services, Inc. (ESI) is currently taking applications through an online portal at energybenefit.wi.gov or by phone at 800-506-5596.

Visit mge.com/resources to find other community resources.